How to Change Authorized Signatory Mobile Number in GST Portal?

Ever wondered who's behind the scenes handling your GST portal matters? Well, meet your Authorized Signatory, the person who keeps your GST affairs in check.

Now, life happens. You get a new phone number and switch email addresses, and suddenly, the GST world feels like a labyrinth. But don't worry! This guide is your scope. We'll explore why updating your signatory's details is crucial and how to do it seamlessly. So, settle in and make this GST journey a breeze!

Contents

• What is an Authorized Signatory?
• Why must the correct mobile number and email ID be registered on the GST portal?
• When should a taxpayer update the signatory’s contact details?
• How to Change the Contact Details of the Authorized Signatory on the GST Portal
• FAQs

What is an Authorized Signatory?

An authorized signatory is a person whom the taxpayer authorizes to perform activities on the GST portal on his behalf. For example, an authorized signatory can file GST returns, make payments, and apply for amendments. A new GST registration application cannot be submitted without selecting a primary authorized signatory.

Why must the correct mobile number and email ID be registered on the GST portal?

It is important to have the correct mobile number and email ID registered on the GST portal because they are used for verification and communication purposes. The authorized signatory will receive OTPs, acknowledgments, notices, and other updates on the registered mobile number and email ID. Therefore, if the mobile number or email ID changes, the taxpayer should update them on the GST portal as soon as possible. Otherwise, the taxpayer may face difficulties in accessing the GST portal and complying with the GST laws.

When should a taxpayer update the signatory’s contact details?

The need to update the contact details may arise for various reasons, such as change of business ownership, change of contact details, or change of authorized person.

Change of business ownership: If the business is transferred to another person or entity, the new owner may want to update their contact details on the GST portal.

Change of contact details: If the authorized signatory changes their mobile number or email ID for any reason, they may need to update the same on the GST portal to receive OTPs and notifications.

Change of authorized person: If the business has more than one authorized signatory, and the primary authorized signatory is replaced by another person, the new authorized signatory may need to update their contact details on the GST portal.

How to Change the Contact Details of the Authorized Signatory on the GST Portal

The steps to change the authorized signatory's email ID and mobile number on the GST portal depend on the number of authorized signatories and whether the authorized signatory is the same as the promoter/partner or not.

If the authorized signatory is the same person as the partner/promoter, you need to follow these steps:

• Login to GST Portal:
  
  • Access the GST Portal using your credentials.
  • Go to Services -> Registration -> Amendment of Registration Non-core Fields.
  • Click on the 'Promoter/Partners' tab.
  • Locate the authorized signatory whose details you want to change.
  • Click on the 'Edit' button under 'Actions' for that signatory.
  • Modify the mobile number or email address as needed.
  • Click on 'Save' to confirm the changes.
  • An OTP will be sent to the updated mobile number and email address.
  • Enter the OTPs received to validate the changes.
  • Click on 'Verification' tab.
  • Enter the required information.
  • Tick the declaration checkbox.
  • Submit the form using DSC/E-signature/EVC.
  • Upon submission, you will get a confirmation message with the Application Reference Number (ARN).
  • Use the ARN number to track the status of your application.
  • Once you receive a message confirming 'Changes Approved,' it indicates that the mobile number and email ID have been successfully updated.

  If the authorized signatory is different from the promoter/there is more than one authorized signatory, you need to follow these steps:

  • GST Portal Login:
    • Log in to the GST Portal and navigate to Services -> Registration -> Amendment of Registration Non-core Fields.
    • Access the 'Authorised Signatory' tab.
    • Click on 'Add new.'
    • Enter details for the new authorized signatory, including email address and mobile number.
    • Click 'Save' to confirm.
    • Proceed to the 'Verification' tab.
    • Enter required information, tick the declaration checkbox, and submit the form using DSC/E-signature/EVC.
    • Allow 15 minutes to elapse.
    • Log back into the GST Portal after 15 minutes.
    • Go to Services -> Registration -> Amendment of Registration Non-core Fields.
    • Go to the 'Authorised Signatory' tab.
    • Deselect the previous authorized signatory as the primary one.
    • Choose the new authorized signatory as the primary.
    • Confirm the correctness of the provided mobile number and email address.
    • An OTP will be sent for verification.
    • Complete the verification process using the OTP, following the outlined steps.
    • Upon submission, you will get a confirmation message with the Application Reference Number (ARN).
    • Use the ARN number to track the application status.
    • Once you receive a message confirming 'Changes Approved,' it signifies the successful update of the mobile number and email ID.

    Frequently Asked Questions

    Q - Can a person be an Authorized Signatory for multiple GSTINs?

    Yes, an individual can be authorized as a signatory for multiple GST Identification Numbers (GSTINs). However, separate authorization needs to be obtained for each GSTIN.

    Q - What activities can an Authorized Signatory perform on the GST portal?

    An Authorized Signatory can perform various activities, including filing returns, making payments, applying for refunds, and other compliance-related tasks on behalf of the taxpayer.

    Q - Is there any limit to the number of Authorized Signatories a taxpayer can have?

    There is no specified limit to the number of Authorized Signatories a taxpayer can have. However, ensuring that each signatory is duly authorized and has the required documentation is essential.

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